Frequently Asked Questions
Everything you need to know about shopping with Banjaaran Studio Global Store.
What are your international shipping times?
We offer global shipping with delivery typically taking 7-14 business days depending on your location and chosen shipping method.
How can I track my order?
Once your order is dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your shipment's progress in real-time.
What is your return and exchange policy?
We accept returns and exchanges within 30 days of delivery, provided the items are in their original condition and packaging. Please contact our support team to initiate a return.
Are your products ethically sourced?
Yes, Banjaaran Studio Global Store is committed to ethical sourcing and fair trade practices, working closely with artisans and manufacturers who prioritize sustainable production.
What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and Apple Pay to ensure a secure and seamless checkout experience.
Do I have to pay customs duties or taxes?
International orders may be subject to import duties and taxes once the shipment reaches your country. These charges are the responsibility of the customer and vary by region.